1 Star rating from Aireal Bruns, Happy customer

Not happy. My family has been bringing our campers here for years and I feel like we got the run around on this one. Asked for three things to be done to our camper. Two were done and the third was something totally off of what we had asked them to do. Don’t have your camper serviced here. Took nearly three days to get an answer from them and all they could tell me was that they messed up their work order and then told my husband to his face that he overheard my phone conversation and they did what I had asked them to do. I made the appointment in person not over the phone. I got a whole $31.25 and two light bulbs off back from my $539 bill. Will be going elsewhere.

Edited to add after business replied: Yes, the door latch and refrigerator repairs were done correctly and we were pleased with this. However, I had to pay and extra $200-$300 for rewiring that did not need to be done. The light bulbs being burnt out were the only things that were wrong with it. ARV took it upon themselves to rewire a light switch for one light that DID NOT need replacing, only the light bulbs in a few OTHER places needed replacing.

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